What is Vello?
We appreciate our clients and want to make managing your pet’s care easy. With Vello, our IDEXX communication software, you can access your pet’s medical history and appointments all in one place.
What is Vello?
Vello is an easy-to-use platform where you can:
✔ View Your Pet’s Medical Records – Access past services, vaccination history, and upcoming appointments.
✔ Schedule Appointments Online – Book your pet’s next visit at your convenience.
✔ Stay Updated on Care Reminders – Never miss an important vaccine, wellness exam, or treatment.
✔Text directly with our staff and doctors through its built-in messaging service. By opting in, you'll receive automated reminders for appointments and upcoming services for your pet.
How to Get Started with Vello
Signing up is simple!
What is Vello?
Vello is an easy-to-use platform where you can:
✔ View Your Pet’s Medical Records – Access past services, vaccination history, and upcoming appointments.
✔ Schedule Appointments Online – Book your pet’s next visit at your convenience.
✔ Stay Updated on Care Reminders – Never miss an important vaccine, wellness exam, or treatment.
✔Text directly with our staff and doctors through its built-in messaging service. By opting in, you'll receive automated reminders for appointments and upcoming services for your pet.
How to Get Started with Vello
Signing up is simple!
- Visit https://mobile.poe.idexx.com/login/Y82GmEBKTXiFMBUENcOSaA
- Enter your clinic-registered email and phone number to create an account.
- Once verified, you’ll have full access to your pet’s records and online scheduling.
Want Prescription Food Delivered? Hills Can!
Hills to Home is a program by Hill’s Pet Nutrition that allows veterinary clinics to offer clients the convenience of home delivery for Hill’s pet food. With this service, pet owners can easily receive their pets' prescription or wellness diets without needing to visit the clinic for refills. It also helps us manage inventory while providing benefits like auto-ship options, discounts, and free shipping on qualifying orders.
Ask us at your next visit about signing up for Hills to Home, and we’ll send you a Welcome Email.
It’s simple, free, and hassle-free!
Ask us at your next visit about signing up for Hills to Home, and we’ll send you a Welcome Email.
It’s simple, free, and hassle-free!
In addition to Hills to Home, we can special order specific pet foods to the clinic for your convenience. If you prefer a larger bag to last longer, we can order it for you and have it ready for pickup at the clinic.
Please keep in mind that some high-demand prescription diets are frequently back-ordered. We do our best to accommodate your pet’s needs by exploring alternative diets or reaching out to other clinics to check their stock. Our goal is to ensure you have access to the right food for your pet as conveniently as possible.
Please keep in mind that some high-demand prescription diets are frequently back-ordered. We do our best to accommodate your pet’s needs by exploring alternative diets or reaching out to other clinics to check their stock. Our goal is to ensure you have access to the right food for your pet as conveniently as possible.