Welcome to Crescent Hill Animal Hospital!
What is your Cancellation Policy?
At Crescent Hill Animal Hospital, we schedule appointments to make sure every pet receives the time and attention they deserve. Missed or late appointments can prevent other pets from getting care.
If you can’t make it to your appointment, we ask that you call us at 502-893-0063 at least 24 hours in advance. This helps us open that spot for another pet in need. If it’s after hours, please leave a detailed voicemail—we’ll follow up as soon as possible.
How do I schedule an appointment?
At Crescent Hill Animal Hospital, we see patients by appointment only. This allows us to give each pet the time, attention, and care they deserve.
To schedule a visit, please call us at 502-893-0063. Please note that we require a deposit at scheduling that is equal to the cost of the exam to secure your first appointment. We’d love to help and look forward to meeting you and your pet!
*You may request an estimate at any time prior to services.*
What is a drop-off appointment?
A drop-off appointment allows our veterinarian to spend one-on-one time with your pet, even when an appointment is not available.
How does it work?
What should I bring to my appointment?
• Any medical records or vaccine history
• Photos or the names of the food your pet is currently eating
• Photos or the names of any heartworm, flea, or tick prevention your pet is on
• Photos or the names of any medications your pet is currently taking
*For everyone’s safety, please make sure your pet is securely on a leash or in a carrier before entering the building.*
How do I transfer my pet's records?
Call your previous veterinarian and request that they email your medical records to our office. Records can be emailed to [email protected].
We are also happy to call to request records on your behalf!
Why do I need to bring my pet in for an annual exam to purchase certain medications or products?
We require an annual exam to ensure your pet is healthy and to maintain a valid veterinary-client-patient relationship, as required by law. This exam allows our doctors to assess your pet’s overall health, catch any early signs of illness, and confirm that medications or products—like prescription diets, heartworm prevention, or flea and tick control—are still appropriate and safe for your pet. Regular checkups help us provide the best care possible and keep your pet happy and healthy.
My pet has the same issue as before—can the vet prescribe the same medication again?
Even if your pet seems to have the same problem, it's important to understand that many conditions share similar symptoms. To ensure the best care, the veterinarian will need to re-evaluate your pet before prescribing any medication.
If the same issue returns after completing a previous round of treatment, it may mean the original problem didn’t fully resolve, has changed, or there’s a new underlying cause. A recheck allows the doctor to assess your pet’s current condition, adjust treatment if needed, and make sure the medication is still appropriate and safe. This helps us avoid unnecessary risks and ensures your pet gets the most effective care possible.
Do you offer pet grooming?
Yes! We are excited to offer grooming services at our clinic! Our groomer, Amber, is a seasoned professional with a background from a reputable salon. She's experienced in grooming pets of all shapes and sizes, including our feline friends!
For detailed information on our grooming services, please click here: www.crescenthillanimalhospital.com/grooming.html.
At Crescent Hill Animal Hospital, we schedule appointments to make sure every pet receives the time and attention they deserve. Missed or late appointments can prevent other pets from getting care.
If you can’t make it to your appointment, we ask that you call us at 502-893-0063 at least 24 hours in advance. This helps us open that spot for another pet in need. If it’s after hours, please leave a detailed voicemail—we’ll follow up as soon as possible.
How do I schedule an appointment?
At Crescent Hill Animal Hospital, we see patients by appointment only. This allows us to give each pet the time, attention, and care they deserve.
To schedule a visit, please call us at 502-893-0063. Please note that we require a deposit at scheduling that is equal to the cost of the exam to secure your first appointment. We’d love to help and look forward to meeting you and your pet!
*You may request an estimate at any time prior to services.*
What is a drop-off appointment?
A drop-off appointment allows our veterinarian to spend one-on-one time with your pet, even when an appointment is not available.
How does it work?
- Drop-offs are typically scheduled in the morning
- Your pet stays with our medical team during the day
- The doctor works them into the schedule between appointments.
- Ideal for pets that may need monitoring, diagnostics, or extended care
- We’ll call or text you with updates, findings, and next steps. *You may request an estimate at any time prior to services.*
What should I bring to my appointment?
• Any medical records or vaccine history
• Photos or the names of the food your pet is currently eating
• Photos or the names of any heartworm, flea, or tick prevention your pet is on
• Photos or the names of any medications your pet is currently taking
*For everyone’s safety, please make sure your pet is securely on a leash or in a carrier before entering the building.*
How do I transfer my pet's records?
Call your previous veterinarian and request that they email your medical records to our office. Records can be emailed to [email protected].
We are also happy to call to request records on your behalf!
Why do I need to bring my pet in for an annual exam to purchase certain medications or products?
We require an annual exam to ensure your pet is healthy and to maintain a valid veterinary-client-patient relationship, as required by law. This exam allows our doctors to assess your pet’s overall health, catch any early signs of illness, and confirm that medications or products—like prescription diets, heartworm prevention, or flea and tick control—are still appropriate and safe for your pet. Regular checkups help us provide the best care possible and keep your pet happy and healthy.
My pet has the same issue as before—can the vet prescribe the same medication again?
Even if your pet seems to have the same problem, it's important to understand that many conditions share similar symptoms. To ensure the best care, the veterinarian will need to re-evaluate your pet before prescribing any medication.
If the same issue returns after completing a previous round of treatment, it may mean the original problem didn’t fully resolve, has changed, or there’s a new underlying cause. A recheck allows the doctor to assess your pet’s current condition, adjust treatment if needed, and make sure the medication is still appropriate and safe. This helps us avoid unnecessary risks and ensures your pet gets the most effective care possible.
Do you offer pet grooming?
Yes! We are excited to offer grooming services at our clinic! Our groomer, Amber, is a seasoned professional with a background from a reputable salon. She's experienced in grooming pets of all shapes and sizes, including our feline friends!
For detailed information on our grooming services, please click here: www.crescenthillanimalhospital.com/grooming.html.