What Your First Visit Looks Like
When looking for veterinary care, you deserve more than just medical treatment—you deserve a team that truly cares.
Our mission is to provide both high-quality veterinary care and outstanding client service. At Crescent Hill Animal Hospital, we’ve built a team that’s dedicated to treating your pets like family and making every visit as smooth and supportive as possible.
New Client Appointment Policy
To secure your first visit, a deposit equal to the cost of the exam is required at the time of booking. This payment must be made over the phone and will be applied to your appointment total.
Cancellation Policy
We require at least 24 hours' notice for any cancellations or rescheduling. If you need to reach us outside of business hours, you can leave a voicemail, and we’ll return your call as soon as possible
PLEASE NOTE:
-We do NOT store card information on file.
-Payment is due at the time services are provided.
To secure your first visit, a deposit equal to the cost of the exam is required at the time of booking. This payment must be made over the phone and will be applied to your appointment total.
Cancellation Policy
We require at least 24 hours' notice for any cancellations or rescheduling. If you need to reach us outside of business hours, you can leave a voicemail, and we’ll return your call as soon as possible
PLEASE NOTE:
-We do NOT store card information on file.
-Payment is due at the time services are provided.
🐾 Your First Visit with Us 🐾
Your pet’s check up includes a full nose-to-tail physical exam to help catch any issues early and keep them feeling their best.
Regular exams also allow us to build a lasting relationship with your pet, which is key to their long-term health.
To continue prescribing medications, your pet must be seen at least once a year so we can monitor their condition and adjust care as needed.
During your visit, the doctor may also ask questions about:
These conversations help us get a full picture of your pet’s health and make the most informed recommendations for their care.
Dental care is another key part of your pet’s overall health.
Just like people, pets need dental care too. Since most pets aren’t fans of having their teeth brushed, a professional dental cleaning may be recommended once a year to help prevent tooth decay and gum disease.
Helpful Tip:
Keeping a health journal for your pet can be incredibly useful. Track their vet visits, vaccines, and any changes in behavior, appetite, or bathroom habits. Even small things—like mood changes or eating less—can give us important clues. Bringing this journal to appointments helps us give your pet the most personalized care possible, especially if you ever move or switch clinics.
If your pet ever needs more advanced care, Dr. Gries may refer you to a trusted veterinary specialist in areas like internal medicine, surgery, or emergency services.
CONTACT
You can email your pets' records to us at [email protected]
Our fax number is 502-893-0093. Please note that faxes may not always be received.
Regular exams also allow us to build a lasting relationship with your pet, which is key to their long-term health.
To continue prescribing medications, your pet must be seen at least once a year so we can monitor their condition and adjust care as needed.
During your visit, the doctor may also ask questions about:
- Your pet’s diet and eating habits
- Any known allergies or sensitivities
- Monthly heartworm, flea, and tick prevention
- Changes in behavior, energy, or weight
- Your pet’s bathroom habits and routine
These conversations help us get a full picture of your pet’s health and make the most informed recommendations for their care.
Dental care is another key part of your pet’s overall health.
Just like people, pets need dental care too. Since most pets aren’t fans of having their teeth brushed, a professional dental cleaning may be recommended once a year to help prevent tooth decay and gum disease.
Helpful Tip:
Keeping a health journal for your pet can be incredibly useful. Track their vet visits, vaccines, and any changes in behavior, appetite, or bathroom habits. Even small things—like mood changes or eating less—can give us important clues. Bringing this journal to appointments helps us give your pet the most personalized care possible, especially if you ever move or switch clinics.
If your pet ever needs more advanced care, Dr. Gries may refer you to a trusted veterinary specialist in areas like internal medicine, surgery, or emergency services.
CONTACT
You can email your pets' records to us at [email protected]
Our fax number is 502-893-0093. Please note that faxes may not always be received.
Why Monthly Prevention Matters—All Year Long
One of the best ways to keep your pet healthy is through consistent, year-round preventive care. That’s why your veterinarian may bring up monthly heartworm, flea, and tick prevention during your visit.
Keeping your pet on monthly prevention helps eliminate the risk of serious and potentially life-threatening illnesses, including heartworm disease and tick-borne infections like Lyme and Ehrlichia. It also protects against flea infestations, which can cause skin irritation, allergies, and even tapeworms.
Even indoor pets are at risk—mosquitoes can find their way inside, and fleas or ticks can hitch a ride on people or other animals.
Staying on prevention year-round is a simple, effective way to protect your pet and your household.
Keeping your pet on monthly prevention helps eliminate the risk of serious and potentially life-threatening illnesses, including heartworm disease and tick-borne infections like Lyme and Ehrlichia. It also protects against flea infestations, which can cause skin irritation, allergies, and even tapeworms.
Even indoor pets are at risk—mosquitoes can find their way inside, and fleas or ticks can hitch a ride on people or other animals.
Staying on prevention year-round is a simple, effective way to protect your pet and your household.
Want to learn more about your pet’s care?
Click the button below for helpful tips and information on keeping your pet happy and healthy!
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New Client Welcome Form
If you already have an appointment scheduled and would like to save time during your visit, please click the file below to fill out your welcome form. Simply bring the completed form with you to your appointment.
Please either click the PRINTER ICON to print the welcome form, or you can download it. ↓↓↓↓↓↓↓↓
Please either click the PRINTER ICON to print the welcome form, or you can download it. ↓↓↓↓↓↓↓↓
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